CRM in the Life Sciences

The complexity of increased FDA regulation in the Life Sciences industry has become enormous. The majority of Life Science companies today have CRM tools or home grown systems that can’t keep up with the complexity and rapid pace of change in the industry. These traditional and legacy CRM solutions have become much too inflexible and too costly to maintain, leaving pharmaceutical companies in the awkward position of overspending every day on solutions that no longer meet their business and regulated requirements.

USDM has experience anticipating the implications and meeting the challenges of the transformation of CRM from a dedicated sales and customer communication tool to regulated corporate transaction portal.