Automating Manual Business Processes with TrackWise QMS

You may have deployed and implemented TrackWise for a variety of your company's Quality Management needs: CAPA, Change Control, Audits, etc. However, there are some areas that you are having to manually manage. Here are some common complaints:

  • We manage too many manual processes to clean up our CAPA records in TrackWise.
  • Workflow data processing dependent on master data residing in external systems (ERP, LIMS, etc).
  • We spend too much time checking and synchronizing data between related records (Complaint and eMDR).
  • We need to reduce the eMDR rejections due to incorrect format or inaccuracies.
  • We lack the option to batch upload information into grid objects within TeamAccess.

In this webinar, you will learn how you can extend TrackWise, using web services to automate creation of records and updating of records. Additionally, we will discuss how you can use web services to integrate TrackWise to pull information in from other systems (ERP, LIMS, etc).

About the Presenter:

Brian McCole 105x145

Brian McCole is the Director of the Enterprise Quality Management Practice at USDM Life Sciences.

Brian is a highly experienced professional with a 20 year IT implementation track record. His experience includes 15 years of developing and supporting Quality Management System programs and 10 years of managing Enterprise Resource Planning system programs. He also has experience with business process improvement, regulatory compliance and the governance supporting technologies in the life sciences industry. Most recently, Brian was a Director of Quality/CAPA Systems and Compliance where he created a global quality system for one of the largest bio-pharmaceutical manufacturers in the world.



Edwin Paoli 105x145 4 right

Edwin Paoli is a Senior Manager of QMS Technology at USDM Life Sciences.

Edwin has over 17 years of experience in the pharmaceutical, biotech and medical device industries providing quality system solutions in developing full IT and quality management system projects from initial conception to completion. Growing from an IT Manager at a small contract manufacturing company, where Edwin supported departments such as Analytical, Formulation, Manufacturing, Package/Labeling, Storage and Distribution and Reconciliation of Clinical Supplies, provided Edwin the foundation to later successfully validate, implement and develop compliance programs for some of the leading pharmaceutical, biologics, and medical device companies.



  • Clintrak - Jeffrey D. Coffin
    I have had the great pleasure to work with Bob for 5 years in his position of VP of Quality at Fisher Packaging Services while I acted as Director of Quality services at a sister…
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