IT Infrastructure Services

USDM provides a variety of services that span various areas of the data center in a life science company. 

Our SMEs bring the technical know-how coupled with the compliance awareness and are invaluable to our customers. Some of the services we provide are:

  • Database Management / Administration (e.g. Oracle, SQL)
  • Operations Management (e.g. Tivoli, CISCO works, MS SCOM)
  • Asset Management (e.g. Symantec Altiris, MS SCCM)
  • Data Replication (e.g. Oracle Dataguard, InMage, SnapMirror)
  • Disaster Recovery (e.g. SRM)
  • Fault Tolerance/Load Balancing
  • Enterprise Backup Systems (e.g. Netbackup)
  • Server Administration (e.g. Windows, Linux)
  • Storage Services Management (e.g. SAN)
  • Infrastructure Qualification Services
  • IT compliance services


  • Clintrak - Jeffrey D. Coffin
    I have had the great pleasure to work with Bob for 5 years in his position of VP of Quality at Fisher Packaging Services while I acted as Director of Quality services at a sister…
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