USDM revamps antiquated auditing process to save customer’s time and money
Learn how USDM Life Sciences helped a rapidly growing global biotech company revamp their supplier auditing program. Over the years, their processes had become cumbersome and antiquated. USDM helped streamline auditing processes, put in place a seasoned team of auditors that reduced the duration of the individual audits, and developed SLAs and reporting to track the effectiveness of the USDM managed service.
The Situation
- Global biotech company with $11B in annual revenue
- Focused on neurological and autoimmune diseases; more than 10 therapies in market
- Hundreds of vendors involved in the overall development and distribution of blockbuster drugs that needed to be audited
- Rapid expansion into new markets led to staff being unable to keep up with auditing requirements
- Inflexible processes, staff, and antiquated methodologies beginning to create compliance risks
The Solution
USDM’s scope of work included the following
- Assess types of vendors and all previous vendor audit reports
- Assess core products manufactured from raw materials to final distribution
- Assess all previous audit reports
- Establish a tracking system to track each audit from identification through execution and final closure
- Customer and USDM mutually agreed to a schedule where USDM handled all the remaining auditing logistics and worked as an extension of the customer’s team
The Results
- Improved reporting accuracy
- 80% decrease in auditing time
- $112k savings annually
There are no comments for this post, be the first one to start the conversation!
Please Sign in or Create an account to join the conversation