Delivering ROI on your CRM.

The majority of life science companies today have CRM tools or home-grown systems that can’t keep up with the complexity and rapid pace of change in the industry.  We create powerful, all-inclusive CRM solutions that help life science companies to create customer-focused strategies, drive business growth, and provide information for both business intelligence and regulatory compliance.

Field Sales Services: 

  • Compliance and risk assessment of CRM applications and processes
  • Cloud based CRM implementation
  • Development of validation strategy and quality plans for CRM
  • Validation of CRM software packages and their integration with internal/external systems
  • Development of outsourced CRM compliance strategy
  • Performance of on-site vendor audits covering key IT GAMP 5/Part 11 requirements for platform and application management
  • Developing detailed Service Level Agreements with CRM SaaS suppliers
  • Helping execute formal Quality Agreements with CRM SaaS suppliers
  • Providing qualification packages for multi-tenant/VM platforms, interfaces
  • Verifying CRM system and data recovery processes, DR qualification
Areas of Focus

For Customer Relationship Management

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Thought Leaders

Leading experts

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