Delivering ROI on your CRM.

The majority of life science companies today have CRM tools or home-grown systems that can’t keep up with the complexity and rapid pace of change in the industry.  We create powerful, all-inclusive CRM solutions that help life science companies to create customer-focused strategies, drive business growth, and provide information for both business intelligence and regulatory compliance.

Services: 

  • Compliance and risk assessment of CRM applications and processes
  • Development of validation strategy and quality plans for CRM
  • Validation of CRM software packages and their integration with internal/external systems
  • Development of outsourced CRM compliance strategy
  • Performance of on-site vendor audits covering key IT GAMP 5/Part 11 requirements for platform and application management
  • Developing detailed Service Level Agreements with CRM SaaS suppliers
  • Helping execute formal Quality Agreements with CRM SaaS suppliers
  • Providing qualification packages for multi-tenant/VM platforms, interfaces
  • Verifying CRM system and data recovery processes, DR qualification

Areas of Focus

For Customer Relationship Management

Sorry, no matches found.

Thought Leaders

Leading experts

Learn More

We use cookies to understand how you use our site and improve your experience. This includes personalizing content and advertising. Learn more.