USDM helped a customer retire a legacy system and gain significant efficiencies
Learn how USDM deployed computer software assurance (CSA) methodologies to drive meaningful efficiencies for a large biotech customer. We accelerated the use of an existing IT platform for additional GxP use cases and helped the customer retire a legacy system and processes to gain significant efficiencies across the organization.
The Situation
- Large biotech company
- $100B in revenue
- Departments engaged IT, Quality, and Informatics
- Customer using Force.com platform for non-GxP processes
- Customer wanted to qualify Force.com to enable the implementation and validation of a 3rd party complaint handling system to replace a legacy system
- Customer also wanted to use Force.com for a custom sample management application to be rolled out to account managers nationwide
- Both use cases had to comply with 21 CFR Parts 11 and 203