Huge productivity gains and cost savings by consolidating workflow to one platform

Learn how USDM built out custom validation applications using Salesforce GxP capabilities for a large medical device manufacturer with fragmented workflows.

Outdated workflows and systems often cause delayed approvals and flawed data quality for life sciences companies. USDM’s cloud strategies and implementation eliminate these issues and ready companies for comprehensive Digital Transformation.


The Situation
  • Fortune 1000 medical device manufacturer
  • 15,000 products sold worldwide
  • Legacy on-premise QMS application, MS Excel, email, and paper-based processes caused approvals to take over a month and created poor data quality
  • Existing licenses were too expensive
  • Users rejected recent updates to QMS due to inaccurate data and inefficient workflow
The Solution
  • USDM quickly built and validated custom applications using Salesforce GxP capabilities, enabling customer to replace existing systems
  • USDM integrated product data from three different systems to provide current registration updates
  • USDM delivered mobile-ready, Salesforce GxP applications with enterprise reporting and collaboration
  • USDM established a “Validated Cloud Center of Excellence” for change management and centralized system administration
  • Customer was able to rollout new workflows within weeks, not months

$750k SAVED ANNUALLY from license, administration and time savings

85% reduction in software license expenses

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