Huge productivity gains by consolidating workflow to one platform

75% Faster, More Accurate Approvals with Salesforce

Learn how USDM built out custom validation applications using Salesforce App Cloud for a large medical device manufacturer weighed down by TrackWise.

Outdated systems often precipitate delayed approvals and shoddy data quality for Life Sciences companies; USDM’s cloud development strategies eliminate these issues and posture companies for comprehensive Digital Transformation.

The Situation

  • Legacy on premise QMS application (TrackWise), Excel, email and paper-based processes caused approvals to take over a month and poor data quality
  • Existing licenses were too expensive
  • Users rejected recent updates to TrackWise due to inaccurate data and inefficient workflow

The Solution

USDM’s Cloud Development and Compliance team quickly built and validated custom applications using Salesforce App Cloud, proving the benefit of replacing existing systems.
  • Integrated product data from three different systems to provide current registration updates
  • Delivered mobile-ready GxP applications with enterprise reporting and collaboration
  • Established a “Validated Cloud Center of Excellence” for change management and centralized system administration
  • Once the platform is validated, new workflows can be rolled out within weeks

SAVED ANNUALLY from license, administration and time savings.

Reduced license cost by 85%

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