On-Demand Webinar
In this webinar, we introduced a new Built on Now application: ProcessX is an intelligent, fully validated, GxP process automation platform designed for regulated pharmaceutical, biotechnology, and medical device companies that rely on their business processes to maintain a continuous state of validation.
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What You'll Learn
- How to maximize ServiceNow for both regulated GxP and non-GxP use cases on a single platform.
- How to solve for 21 CFR Part 11 eSignatures and audit trails directly in ServiceNow.
- How to automate and scale regulated business processes while staying compliant.
- How to gain greater insight into your product lifecycle and minimize costly recalls or undetected systemic issues.
Why ProcessX and ServiceNow for GxP
Regulated life sciences companies depend on their business processes to maintain a continuous state of validation. ProcessX is an intelligent, fully validated GxP process automation platform that lets pharmaceutical, biotechnology, and medical device organizations run those processes inside ServiceNow without compromising compliance. By bringing 21 CFR Part 11 eSignatures and audit trails into the platform, teams can automate and scale regulated workflows, gain greater visibility into the product lifecycle, and reduce the risk of costly recalls or undetected systemic issues.
USDM's point of view: For life sciences companies, compliance cannot be an afterthought bolted onto a workflow tool. The advantage of an approach Built on Now is that validation, eSignatures, and audit trails are part of the process automation itself — so regulated and non-GxP work can live on one platform while the GxP processes stay in a continuous state of validation. That is the foundation for automating and scaling regulated business processes without trading away control. Learn more about USDM's Cloud Assurance approach to keeping validated systems compliant over time.
The Presenters
Sydney Lai
Technology Partner Manager
ServiceNow
Vishal Sharma
Vice President of Digital Trust and Transformation
USDM Life Sciences
This discussion also included a Q&A session with the presenters.
Frequently Asked Questions
What is ProcessX?
ProcessX is an intelligent, fully validated, GxP process automation platform Built on Now (ServiceNow). It is designed for regulated pharmaceutical, biotechnology, and medical device companies that rely on their business processes to maintain a continuous state of validation.
Can ServiceNow be used for both GxP and non-GxP processes?
Yes. The webinar covers how to maximize ServiceNow for both regulated GxP and non-GxP use, so organizations can run validated and non-validated business processes on a single platform.
How does ProcessX address 21 CFR Part 11?
The session walks through how to solve for 21 CFR Part 11 eSignatures and audit trails in ServiceNow. You can read more about the regulation in our overview of 21 CFR Part 11 compliance.
How does this help reduce recalls and systemic issues?
By automating and scaling regulated business processes while staying compliant, teams gain greater insight into the product lifecycle, which helps minimize costly recalls or undetected systemic issues.
How can I get help applying this to my regulated processes?
You can contact USDM Life Sciences to discuss how to automate and validate your regulated GxP business processes in ServiceNow.
Want to see ProcessX in action? Fill out the form above and click Watch Now > > > to watch this on-demand webinar, or contact USDM to talk through your regulated ServiceNow and GxP automation needs.