Digital Transformation through eSignature in GxP processes

DocuSign Part 11 Used to Complete Training Records 80% Faster

Learn how USDM deployed DocuSign’s Part 11 compliant solution to help a global biotech move an arduous, paper-based learning management practice into a compliant digital process. The initial use case was deployed in 18 days and was a highly successful case study for the first step on their digital transformation journey.  

Read on to find out Digital Transformation can accelerate business, reduce costs and keep cloud applications validated with each new release.

The Situation

  • Paper Based Learning Management Systems required users to print, sign and scan/fax/email form
  • Relying on team to return paper based / wet signature training records took days to weeks to complete.
  • Existing cloud platforms (like Salesforce) provided foundation to easily add on esignature solution (DocuSign).

The Solution

USDM’s Cloud Compliance team implemented and validated DocuSign’s Part 11 module in 18 days. An integration with Salesforce and the customer’s learning management system boosted the impact, creating a connected, compliant, end-toend digital process with unmatched speed and transparency.

  • Legacy process replacement with high impact and ROI (approx. $50 savings per signature hundreds of signatures per mo).
  • DocuSign is now available and easily expandable to other GxP processes, adding value throughout the organization.
  • End-to-end compliance assurance from USDM

$300k ANNUAL productivity savings.

Training record submissions drop from a week to less than a day

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